Clinic Info
Dermatology services in Prince George
All initial appointments require a referral from a family physician, specialist physician, or a nurse practitioner. Once we receive the referral our staff will call you to book a 15 minute appointment. An automated reminder with a confirmation link will be sent 3 days prior to your appointment via your preferred method of communication (text, phone, or email).
Your Visit
Please review the information here to prepare for your visit.
Before your visit
Please review our clinic policies to learn more about current Covid policies. Information about location and parking can be found on our contact page.
Please bring the following with you:
- A list of your current medications (including any topical medications you currently use or have previously tried), vitamins/supplements and medication allergies
Arrival and check in
Please arrive 5 minutes prior to your appointment time. Our staff will confirm your demographic information, ask your preferred method of communication (phone, text, email), and confirm the pharmacy you normally use.
Appointment
Most appointments are scheduled for 15 minutes. We try our best to run on time, but sometimes an appointment takes longer than anticipated, for example due to a complex issue or procedure. Please allow up to 45 minutes in your schedule for the appointment.
Clinic Policies
Please review the information here to prepare for your visit.
Covid Policies
- Hand-sanitizing stations are available in the clinic. We ask that you please sanitize your hands or wash with soap and water before your appointment.
- Do not attend your appointment if you are feeling unwell. Please call to reschedule, any cancellation fees for less than 24 hours notice due to illness will be waived.
- Masks are recommended but optional and are available at check-in. If you have a cough we ask that you please wear a mask.
Cancellation
If you are unable to attend your appointment please call us to cancel or reschedule within 24 hours of your appointment time to avoid our no-show fee of $50 + tax. We will not reschedule a new appointment until outstanding fees have been paid.
Teaching Facility
We are a UBC Clinical Teaching Facility and medical students or resident doctors may be involved in your care. Please let the staff know on arrival if you do not want to have a learner present during your appointment.
Phototherapy
Narrowband Ultraviolet B (NB-UVB) phototherapy is an in-office treatment prescribed by dermatologists. It is used to treat a variety of skin conditions, including psoriasis, eczema, and vitiligo. The machine shines a narrow spectrum of ultraviolet radiation on the skin that acts to decrease inflammation. Treatment involves coming to the clinic 2-3 times per week and standing undressed in the phototherapy booth. Each treatment lasts less than 5 minutes.
Before your first treatment your dermatologist will go through the possible side effects and you will be taught how to use the phototherapy booth. Phototherapy is covered under MSP at no cost to the patient, however you will need to purchase a pair of re-usable goggles to protect your eyes during the treatment. The goggles are sold at our clinic at cost.
The phototherapy booth is located in unit 104.
Private Pay Procedures
The cost of a medical dermatology appointment that is booked through a referral from your physician is paid for by MSP. However, MSP doesn’t cover certain treatments for medical conditions that are benign, where treatment is considered optional or cosmetic. Your dermatologist will tell you if any treatment they discuss with you is not covered by MSP.
